Virtual Offices

We offer three virtual office packages:

Bronze Plan – £19.00/month

  • Prestigious business address
  • Mail receiving and forwarding by 1st class mail (postage extra see additional charges)

Silver Plan – £33.50/month

  • Basic Plan above PLUS
  • Use of Innovation Centre Medway phone number with professional telephone answering service (Monday to Friday – 07.30 to 19.00)
  • Messages forwarded by e-mail

Gold Plan – £66.50/month

  • Bronze Plan above PLUS
  • Private phone number with 24-hour accessible voice mailbox
  • Receptionist service for call patching and forwarding (call charges extra see additional charges)


The deposit is one month’s fee of your chosen package.

Additional Charges

  • Telephone call costs – call costs are 3p/min Local rate and 6p/min National rate
  • Printing and photocopying charges if you use the centre’s print photocopier. You receive your own pin number to ensure you are only billed for your print and copy costs. 3p per black and white copy, 6p per colour copy.
  • Post franking and mail forwarding – Stamps prices charged at the end of the month

Service agreement

A copy of the standard licence agreement for Innovation Centre Medway is available on request. This is a 12 month licence with a one month notice period. There is an application form that must be completed and you must provide two forms of identity. An application form is available on request.

Notice to activate Virtual Office

We require a minimum of 10 working days notice to activate a Virtual Office package. This allows us to plan for your service and set up IT and telecom systems.