Virtual Offices

We offer three virtual office packages:

Bronze Plan – £27.00/month

Mail Service:

  • Prestigious business address
  • Mail receiving and forwarding (postage extra see additional charges) for up to 4 addresses

Silver Plan – £43.00/month

Mail & Basic Answering Service:

  • Basic Plan above PLUS
  • Use of Innovation Centre Medway phone number with professional telephone answering service
  • Messages forwarded by e-mail


Sapphire Plan – £43.00/month

Mail Plus service:

  • Basic Plan above PLUS
  • Mail receiving and forwarding where 5 or more different addresses are listed (postage extra see additional charges).

Gold Plan – £80.00/month

Mail & Comprehensive Answering Service:

  • Bronze Plan above PLUS
  • Private phone number with 24-hour accessible voice mailbox
  • Reception service for call patching and forwarding


The deposit is two months fee of your chosen package.

Additional Charges

  • Private meeting room hire costs (please see the conference and meeting room hire for full costs)
  • Printing and photocopying charges if you use the centre’s print photocopier. You receive your own pin number to ensure you are only billed for your print and copy costs. 5 pence per Black and white copy, 10 pence per colour copy
  • Post franking. This is invoiced monthly at standard royal mail rates
  • Mail forwarding. We will forward any mail received on request and will charge standard royal mail rates + 10p

Service agreement

A copy of the standard licence agreement for Innovation Centre Medway is available on request. This is a 12 month licence with a one month notice period. There is an application form that must be completed and you must provide two forms of identity. An application form is available on request.

Notice to activate Virtual Office

We require a minimum of 10 working days notice to activate a Virtual Office package. This allows us to plan for your service and set up IT and telecom systems.